Your Data Platform. Taken Care Of.
Failed data updates, unreliable reports, and rising platform costs take time away from your team. We monitor and maintain your data platform, investigate issues, and help you plan improvements as your needs change.
What We Take Care Of
- Pipeline Monitoring: Monitor scheduled data flows, investigate failed or delayed updates, and coordinate fixes when source systems change.
- Data and Reporting Quality: Check data freshness and quality, investigate discrepancies, and maintain the reports your teams depend on.
- Platform Maintenance: Maintain agreed access controls and platform configurations, troubleshoot issues, and work with vendors on upstream problems.
- Ongoing Improvements: Use planned development capacity for new reports, automation, and platform enhancements, prioritized with your team.
A Monthly Review With Clear Next Steps
We agree on supported systems, monitoring coverage, and escalation responsibilities during onboarding. Each month, engineers familiar with your environment review platform health, costs, and completed work with your team, then agree on next priorities.
- Platform Health: Review data freshness, pipeline issues, and the work completed to keep reporting reliable.
- Cost and Usage: Understand spending trends, changes in usage, and opportunities to control platform costs.
- Next Priorities: Agree on outstanding issues and the improvements that deserve attention in the coming month.
Give Your Data Platform Ongoing Care
Tell us what you run today and where your team needs support.